News Associations Corporate Profile Corporate Video Credit Application Employment Line Card Locations Order Form Terms and Conditions
FAQ's Lingo Words Machine Component List MSDS Product Support Service Bulletins Service Group Service Request Training
Gaming Amusement Vending

LOG IN
View Cart
Forgot Password
Register New Account
How To Shop

Amusement
Vending
Gaming
Interactive/Kiosk
Industrial
PC Arcade
Service Center

Accessories
Acrosser Boards
Arcade Parts
Bill Validators
Billiards
Cleaning &
    Maintenance

Coin Comparitors
Coin Doors
Coin & Currency
Darts & Foosball
Digital Signage
Driving Controls
Electrical Supplies
Game Devices
Gaming Parts
Hoppers
Joysticks
Jukebox & Music
Keyboards
Lighting
Material Handling
Midway Parts &
    Service

Monitors
Optical Guns
Pinball Parts
Power Supplies
Printers
Promotional Items
Pushbuttons
Redemption
Security
Starpoint
Table Games
Technical Support
Tools
Topper Boxes
Touch Screens
Tower Lights
Trackballs
Vending Parts

Suzo-Happ Service Group - Repair of CRT Monitors, LCD Monitors, Power Supplies, Ticket Printers, Bill , Game Boards & More
SERVICE GROUP

Suzo-Happ provides warranty and repair services on a variety of Gaming, Amusement, Retail & Vending products.

Contact Information
Phone
(866) 736-2374
Fax (702) 597-5360
service@suzohapp.com


Suzo-Happ Service Programs
Flat Rate Repairs
Reconditioned Products
On-Site Maintenance
In Select Locations
Pick Up & Delivery Service
In Select Locations

Factory trained technicians located across the United States ensure your products are restored to original equipment manufacturer's specifications using factory approved parts.

Responsive service support staff provide ease of processing your service needs.

Trusted and proven service quality from original equipment manufacturers to end users.

GAMING
Authorized Warranty Services
  • FutureLogic (Exclusive)
  • MEI (Exclusive)
  • Kortek (Exclusive)
Authorized Warranty Services
  • LCD Monitors
  • CRT Monitors
  • Game Power Supplies
  • Game Main Boards
  • Bill Validators
  • Ticket Printers
AMUSEMENT, RETAIL & VENDING
Authorized Warranty Services
  • MEI
  • Kortek
  • CERONIX
  • Makvision
  • Vision Pro
  • Using Factory Approved Parts
Authorized Warranty Services
  • LCD/CRT Monitors (All Major Manufacturers)
  • Coin Counters
  • Midway Game Boards
  • Touch Tunes Devices
Click to View:  
Flat Rate Repairs GAMING
For your convenience, please phone, fax or email for an RMA form and authorization number.
 
FutureLogic GEN1 Printers

FutureLogic GEN2 Printers

GEN1 RS232 and Netplex Daughter Boards

15", 17" & 19" LCD Monitors

Includes Kortek & CERONIX Models
When your LCD assembly falls outside of the manufacturer's warranty period,
Suzo-Happ offers a Flat Rate repair cost
Note: Price excludes any panel and touch screen repair required.

20"/22" LCD Monitors
When your LCD assembly falls outside of the manufacturer's warranty period,
Suzo-Happ offers a Flat Rate repair cost
Note: Price excludes any panel repair required.

LCD Touch Screen Replacement
Suzo-Happ will replace your broken touch screens.
Includes touch screen replacement, calibration & bench test.
Note: Excludes Konami models

CRT Monitors & Chassis
Includes Kortek, CERONIX, Wells Gardner & Tatung
Note: Price excludes any CRT tube, chassis, touch screen & touch screen controller repair required.

IGT Main Board
039 Models
Includes component repair.

IGT Main Board
044 Models
Includes component repair.
For your convenience, please phone, fax or email for an RMA form and authorization number.
Power Supply Repair Services
Aristocrat
Suzo-Happ Item No. Model No. Power Supply No. Description
431675 MK5PFC-II 432400  
  MK5PFC 431675  
  MK7-400-1 432666  
6 Month Warranty on Labor
Bally
Suzo-Happ Item No. Model No. Power Supply No. Description
201101-RET DZ300-1EUFV1 103094 5V/12V TriMag
201102-RET MK7-400-1 432666 24V 3Y Power Technology
90 Day Warranty on Labor
IGT
Suzo-Happ Item No. Model No. Power Supply No. Description
40009003-RET 40009003 CP-1019 and WP203F11 12V/24V
  40009090 MCP-8011 12V/24V
  40012000W WP206F11 PR3 12V/24V
  40012100W WP20711 PR2 12V/24V
6 Month Warranty on Labor
Note: Service does repair 40009001 part no. CP-9826 as major components are non obsolete.
WMS
Suzo-Happ Item No. Model No. Power Supply No. Description
80-0459-RET EVP-3005-00   3V/5V/12V/15V RAS
  SPI-250G 9PP2500138 3V/5V/12V/15V FSP Group
  UP-15V300-PFC   3V/5V/12V/15V Uni-san
    80-0459-20 3V/5V/12V/15V Twin Fly
90 Day Warranty on Labor
All power supplies are evaluated, repaired and tested. If units are deemed unrepairable due to PCB damage, obsolete components, or excessive spillage they may be returned upon customer request.
 
 
Flat Rate Repairs AMUSEMENT, RETAIL & VENDING
For your convenience, please phone, fax or email for an RMA form and authorization number.
 
CRT Monitors & Chassis (All Major Manufacturers)
Includes Kortek, CERONIX, Makvision, Wells Gardner, Vision Pro & NeoTech
Includes diagnostic testing & component replacement.
Note: Price excludes any CRT tube, touch screen & touch screen controller repair required.

Midway / Atari Game Boards and Hard Drive Repair

Service charge applies for diagnostic testing and evaluation
 
 
REPAIRS Note: All Repair Services are Labor + Parts
For your convenience, please phone, fax or email for an RMA form and authorization number.
 
Bill Validator Level I
Includes MEI Series 2000, MEI SC Series Cashbox and Chassis
Includes diagnostic testing, calibration, and cleaning.

Bill Validator Level II
Includes MEI SC Series CashFlow, MEI ZT Series, and MEI Series 3000 RTUs
and other amusement, gaming and retail models.
Includes diagnostic testing, calibration, and cleaning.
Software Updates (Per customer request: low cost download and calibration only)


MEI Bill Validator SC Series Interface Board
(Boards that cannot be repaired may be returned upon customer request)

MEI Bulk Note Feeder (BNF)
Includes diagnostic testing, calibration and cleaning

Kortek MLD LCD Monitors
Includes diagnostic testing, calibration and cleaning

Kortek Large Screen LCD Monitors
32/40/46/52
Includes diagnostic testing, calibration and cleaning

Kortek Large Screen LCD Monitors with PC
Includes diagnostic testing, calibration and cleaning
Must provide windows OS.